emergency response time

Comprehensive data is also unavailable on response times despite a law stating that the city needs to share these numbers with the public on a regular basis.

The city's questionably effective but very, very pricey 911 system overhaul is being investigated by the DOI at the behest of Mayor De Blasio.

A probe by the DOI found that human error, not the city's new 911 system, to be the culprit behind the four-minute delay in responding to a crash that ultimately killed 4-year-old Ariel Russo.

A 10-year-old boy who fell from some playground equipment waited nearly an hour while an ambulance searched for his location.

EMS workers are forced to wait with corpses until the NYPD shows up. The trouble is, that can take hours.

Operators resorted to pen and paper to take calls during the outages.

First responders were unable to access the new $1.4 billion Terminal 4 in time to save the 50-year-old man.

Though crime is down, the average amount of time it takes officers to respond to a 911 call has increased by 90 seconds since 2007, city statistics show.

Yesterday, it was reported it took 51 minutes for an ambulance to