New York's Taxi and Limousine Commission is looking ahead to next year, when the three contracts for the current cab information screens expire, and has issued a Request for Information (RFI) to gauge various enhancements to the relatively new taxi technology. The riding public, the taxicab industry and the technology community is being asked for input on how the computerized system can be improved for what the TLC is calling Taxi 2.0.
TLC Commissioner Matthew W. Daus said in a statement that it's "time for us to take the process to the next level." Here are some of the improvements already under consideration:
- The Passenger Information Monitor (PIM) screens could be upgraded to include Internet access; iPod or MP-3 plug-in capability; games; "enhanced driver information" including a photo and hack license number; and real time interactivity with TLC to facilitate surveys, complaints, and compliments.
- Improved navigation systems for the driver could include monitor screens displaying up-to-the-minute traffic information and pinpoint restroom, gas station and relief stand locations.
- Reduced credit card transaction costs, which many hacks have demanded.
- Easy split-fare options for passengers sharing a ride.
- A "Taxicard," which would be modeled after the MTA's MetroCard and feature pre-paid debit or taxi-specific credit card accounts. The Taxicards might also offer discounts for "frequent rider miles."
- Cell phone blocking technology (for drivers while engaged, but not passengers)
Exciting stuff, albeit very hypothetical at this point. But that's where you come in; the TLC is seeking input from everyone on Taxi 2.0. Feedback and suggestions will be accepted until June 15th by snail mail, e-mail ([email protected]), or through the TLC's website here. Speaking to the Post, Daus explained, "This a search for ideas. It includes some ideas we've reviewed, and I'm hoping that passengers will tell us what they want, and we'll find out what's possible."
